Safety comes before reunion

Where safe and appropriate, support may include family tracing, family strengthening, community reintegration, supported housing or preparation for independent living. Each pathway is guided by the person’s needs, wishes and safety.

Individual care planning

Every resident should have an individual support plan based on their history, risks, strengths and goals. A plan may include immediate safety measures, medical referrals, psychosocial support, education planning, documentation needs, family contact, livelihood preparation and an exit or reintegration pathway.

Family tracing and reintegration

Where safe, lawful and in the beneficiary's best interests, the Centre may work with families, communities, recognised service providers and relevant authorities to explore family tracing, family strengthening and reintegration. Reintegration should never be based solely on the availability of a family member; safety and suitability must be assessed.

Preparing for independent living

For adults and older youth who are able to participate, rehabilitation may include life skills, financial literacy, vocational preparation, agriculture, entrepreneurship support, job-readiness training and connection to the Livelihood & Empowerment department or other qualified partners.

Follow-up and independence

Follow-up helps identify new risks, strengthen stability and connect individuals with education, livelihood, health and community support. Children, survivors and people with specialised needs require age-appropriate, lawful and carefully assessed pathways.

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